NATIONAL SHIPPING (SPAIN)

You can ask us exclusively about rates to our email.

clientes@mmagan.com

INTERNATIONAL SHIPPING

Any queries regarding costs must be made via email.

Regardless of the shipping service and the costs detailed, you can be responsible for import duties and taxes in your international order. Some orders may also experience delays when passing through customs.

The transit times are provided by carrier and are not necessarily guaranteed.

Unfortunately, we have no control over these charges or delays and they are therefore unforeseeable. Please bear in mind that no refunds will be made on international orders that are rejected or unclaimed. We recommend you contact your local customs service for additional information.

MÁGAN will deliver the orders within a maximum period of 14 business days if the destination is in Spain (metropolitan areas) and within a maximum of 20 business days if the destination is outside of Spain, the day after the order validation . If the delivery period is exceeded without justification (customs reasons, of which we aren´t competent, are exempt), the customer may request the cancellation of the sale and obtain a refund of the total amount paid for the Order within a maximum period of 14 ( fourteen) days after the termination of the contract.

FREQUENT QUESTIONS

PUBLIC HOLIDAYS

Public holidays when courier services do not make national deliveries and therefore no orders are dispatched:

. January 1 (New Year’s day)
. January 6 (Epiphany)
. January 13 (Local Holiday)
. Holy Thursday
. Holy Friday
. Easter Monday
. May 1 (Labor Day)
. Mayo 31 ( Local Holiday)
. August 15 ( Assumption of Mary )
. Octubre 12 ( Local Holiday )
. November 1 ( All Saint’s Day)
. December 6 ( Local Holiday )
. December 8 ( Immaculate Conception Holiday)
. December 25 ( Christmas Day)